Field Soccer Supply

FAQs

Quick answers for gear, custom team orders, shipping, returns, club stores, sustainability, and support.

Need a team or club order?
Clubs can get a dedicated store, custom gear, and support from design through production.

01 / Product questions

Gear & Customs

What’s on the menu?
Premium teamwear, fanwear, and lifestyle drops built for performance, comfort, and style. Everything is sustainably sourced because the planet matters.
Can I make it mine?
Yes. Colors, logos, numbers, player names – you name it. Our design team will show you a visual preview before it goes into production.
What sizes do you offer?
Youth, men’s, and women’s sizing are available. For the best fit, check the size chart before ordering.
What materials do you use?
Recycled polyester, nylons, sustainable cotton, and breathable panels. Soft, tough, and planet-friendly.
02 / Buying gear

Orders & Minimums

How do I order?
You can order online directly through the site. Clubs can also get dedicated stores for their players and fans.
Are there order minimums?
Standard stock items have no minimum. Embellished or customized orders require a 24-unit minimum.
What payment methods do you accept?
We accept cards, Apple Pay, and ACH.
03 / Delivery timing

Shipping

How long does shipping take?
Standard orders usually take 5-10 business days. Club and custom orders usually take 3-8 weeks, depending on the project.
Where do you ship?
We currently ship to the U.S., Canada, Europe, and the UK.
Will I get tracking?
Yes. You’ll receive a tracking number once your order ships.
04 / Returns & exchanges

Returns

Can I return fanwear or custom gear?
Fanwear and custom gear are final sale and cannot be returned.
Can I return regular consumer items?
Yes. Consumer items can be returned within 30 days as long as they are unworn, unwashed, and in good condition. Refunds are usually processed within 5-7 business days.
05 / Team stores

Clubs & Teams

How does it work for clubs?
Clubs get their own store. We handle production, shipping, and 10% royalty goes straight back to your program.
Can we build a custom collection?
Yes. Kits, hoodies, fan gear – your club, your rules. Embellished or custom gear requires a 24-unit minimum.
06 / Sustainability

Planet-First Gear

Is your gear sustainable?
Absolutely. We use recycled fabrics, responsibly sourced cotton, and eco-packaging wherever possible.
07 / Help desk

Account & Support

I forgot my password. What should I do?
Click “Forgot Password” on the account login screen and follow the reset instructions.
How do I get help?
Email support@fieldsoccersupply.com or call 714-710-3039. Support hours are Monday-Friday, 10 AM-5 PM PST.

Still need help?

Send us your question and we’ll help with order status, sizing, custom teamwear, or general support.